Brayce is a front-office system that operates inside your business, ensuring every inbound opportunity is captured and tracked.
Brayce is deployed as a front-office system that runs continuously in the background. Once installed, it operates according to predefined rules, ensuring consistent coverage without daily management.
The Brayce system is configured around your phone number, service types, and escalation preferences. This includes setting up voice intake rules, chat and messaging channels, email workflows, and integration with your existing tools.
Once configured, the system is deployed and begins operating. No ongoing configuration is required unless you want to adjust rules or add new channels.
The system operates continuously, responding to inbound calls, messages, and emails according to the rules you've defined. It captures job details, qualifies leads, and routes or escalates based on your preferences.
All activity is logged automatically in a centralized system. The system works whether you're on site, after hours, or fully booked.
No daily management required. The system runs according to your configuration and only needs attention when you want to review activity or adjust rules.
All system activity is logged and visible in a centralized dashboard. You can see every call, message, and inquiry that came through the system, along with how each was handled.
This visibility gives you clarity on inbound activity without requiring you to monitor the system in real-time. You can review activity, adjust rules, or export data as needed.
All calls, messages, and inquiries are logged
Structured summaries available for review
Data can sync to your CRM or Google Sheets
The system operates according to your configuration, without requiring daily oversight or management.
You own the system and the data. It's installed in your business, not outsourced to a third party.
Every inbound opportunity is captured and tracked, regardless of your availability or workload.
Complete transparency into all system activity, with the ability to review, adjust, and export as needed.