Brayce equips service businesses with a reliable front-office system that ensures every call is answered, every lead is followed up, and every opportunity is tracked — without adding staff.
Incoming calls rely on availability
Follow-up depends on memory and time
After-hours inquiries go unanswered
Job details are scattered across tools
Growing contractors don't scale effort — they install systems.
The Brayce front-office system is composed of coordinated components that work together to cover inbound calls, messages, and follow-ups across every channel contractors rely on.
Answers and qualifies inbound calls 24/7, capturing job details and routing or escalating based on predefined rules.
Responds instantly to website chat, text messages, and social media DMs, ensuring fast engagement outside of phone calls.
Handles new inquiries and follow-ups, keeping communication timely and consistent without manual effort.
All calls, messages, and inquiries are logged in a single system, with structured summaries that can sync to a CRM or Google Sheets.
Each component operates together as part of one system, sharing context across channels.
Plumbing companies
HVAC companies
Electrical contractors
Other residential service businesses
Best suited for teams managing 5–100+ jobs per month
Configured around your phone number, service types, and escalation preferences.
Responds to inbound calls/messages and initiates follow-ups based on predefined logic.
Activity is logged and visible, giving clarity without added work.
The system works whether you're on site, after hours, or fully booked.
We are onboarding a limited number of service contractors to deploy Brayce, adapt the system to real-world workflows, and validate performance before broader availability.
System installation
Workflow customization
Call and follow-up logic configuration
Ongoing system refinement
Pilot availability is limited and reviewed manually.